Front desk customer service

Carol Hall

3331 Pioneer Lane, Redding, CA  96001

530)448-3845                                                                                                                     challoriginals@msn.com

Able to connect with people having compassion and sensitivity where ever necessary. Good interpersonal skills. Able to intervene and defuse situations. Adapt easily to new surroundings. Passionate about helping others achieve clean and sober lives. Excellent Advocate for recovery.

v  front desk clerk – use of multi-line phone system & basic knowledge of computer programs

v  use of printer, copier, scanner and fax machine

v  data entry of sensitive client information, interacted with client & carefully monitor clients taking medication

v  facilitated orientation for new clients & kept confidentiality bound by HIPPA laws

v  monitor coming & goings of all activities of clients, visitors, personnel, & service people

v  facilitated groups, assisted with activities on and off the properties & performed case management duties

 

  • CAROL HALL ORIGINALS (Self Employed)………………………….……………………………………………………2000 – Present

Artist and designer of etchings, greeting cards, beadwork accessories & leather apparel

 

  • House of Hope/Stepping Stones Residential Treatment Center – Fort Lauderdale, FL......….2009 - 2014

Front Desk and Support Staff

 

  • Central City Concern – Portland, OR……………………………………………….………………….……………….2008 – 2009

Live in Intervention Specialist & Front Desk Clerk

 

  • Co-Authored a study, Violence against Homeless, which was published in the Violence & Victims Journal
  • Help establish ‘Homeless Bill of Rights’ through Western Regional Advocacy Project
  • Designed the artwork that was chosen & published on pamphlets & brochures for the NHCHC conference
  • Designed the Logo for National Consumer Advisory Board

Miles City Community College, Miles City, MT / Business and Marketing, 1999-2000

Anderson Union High School, Anderson, CA / General Studies, 1967-1970

National Health Care for the Homeless Council – As consumer Advocate I served as a member of several Committees and Boards.  I am a member of the NHCHC and served as a consumer representative on the governing committee for 4 years. Also serving as a Co-chair of the National Consumer Advisory Board for 7 ½ years, I traveled extensively with the organization throughout the United States to conduct workshops as a presenter at NHCHC Conferences. Co-Editor for the National Consumer Advisory Board Monthly Newsletter.

Central City Concern – I served on the Board of Directors as a Consumer Liaison and Health Services Advisory Council for Old Town Clinic for 6 years and as a chair person for 3 years.

Broward Health Medical Center Consumer Advisory Board – served as a member and Co-chair for 5 years.  

St. Francis Church – Helped prepare, serve and clean up.  Performed other duties as needed in the dining hall.

  • ID#: 94021
  • Location: Redding, CA , 96001

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