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Ambra Battisti

Po Box 494531 Redding, CA 96049

(530) 921-4010 •


● I want to find a position that I can use my qualities and possibly

even advance . I am looking for a "work from home " position. I feel

I would do great at a position like that because I am extremely self

motivated and work very well independently. I am a quick learner

and am good at customer service. I understand the purpose and

importance of good customer service and enjoy doing it.

Customer Service/Data Keeping

● •Over 10 year's experience in customer service

● • 5+ years in data and record keeping

● • Able to create a positive impression about my company through

efficient and professional interactions.

● • A strong work ethic

● • Self-motivated and disciplined individual with and proven track


● • Dedicated to great customer service

● • Knowledgeable of computers and many programs

● • Organized and quick learner

● • Microsoft Office, Word Perfect, Outlook, Quick Books and Sage


● • Making spread sheets, doing conference calls, putting together

presentations, recording keeping on the computer, and solving


Work History


Redding, CA

January 2012 - May 2014

February 2009 to September 2011

● • Did all pre-employment drug screening and background checks

● • Selected candidates to be interviewed for all positions

● • Orientation with all new employees

● • Tracked and reported all employees weekly CBL's ( computer

based learning)

● • Weekly phone conference calls with corporate and other store


● • Did and maintained all employee records ( paper and digitally)

● • Worked close with store owner and managers

● • Weekly meetings, in-store, with department heads and managers

● • Maintained open communication with managers and corporate

● • Reported numbers weekly to corporate in regards to all the 387

employees CBL's and also insurance enrollment twice a year

Telephone Survey Conductor

American Redding, CA

● • Placed outgoing calls

● • Gathered information for companies and organizations by

conducting surveys over the telephone

● • Worked with a computer and a headset

● • Learned ways to catch people's interest and keep there attention

● • Understand how important customer satisfaction is and how it

relates to a thriving business

● • I want to get to help and work with people in a different way like

promoting customer satisfaction

● • A good people pleaser over the phone and can establish good

connections with customers

Central Supply Manager

Cooper Ridge Care Facility

● • Placed all orders for the company by phone and internet

● • Maintained good relationships with vendors and medical

company representatives

● • Tracked use of all inventory used for patients on the computer

● • Weekly phone conference with corporate

● • Maintained a budget

● • Implemented in-house CO2 fill station and trained all employees.

This saved the company around 15 thousand a year

June 2006 to March 2007

March 2004 to February 2006

May 2000

June 2006

● • Changed Blood Glucose equipment and vendor, saving the

company 18,000 a year

Records And Billing

Discount Auto Glass

● • Maintained all sale records and order records

● • Maintained all billing accounts

● • Placed all orders with windshield manufacturers

● • Kept time records of employees for payroll

● • Kept inventory at all times

● • Took payments and maintained account receivables

Front/Back Office - Chiropractor Assistant

Remedios Chiropractic

● • Answered all calls and made appointments

● • Maintained patient recorders

● • All filing, faxing, insurance billing and private billing

● • Took patients to the exam room and got them set up for the


● • All front office work - answering phones, resolving billing

questions and concerns, making appointments and checking

clients in


High School Diploma

Apple Valley High School

● •Graduated with a 3.8 GPA.

● •Member of school's dance team and color guard.

● •Was in the "Who's Who Among Young Americans" my senior year,

in 2000.

Shasta College

Typing and speed typing

● Completed and passed 2 typing classes.

● • intermediate typing

January 2004 - June 2007

January 2014 - June 2014

June 2007

● • speed typing

Shasta College

All units for A.A.S

● •Accounting

Allied Health College

Medical coding

● •Passed Medical Coding

● •Member of AAPC

● •Have not taken the AAPC certification exam

Shasta College

Notary Public License

● • Had and held license for 6 years


Available upon request.


  • ID#: 143662
  • Location: Redding, CA , 96002

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