Staff Services Analyst I/II
Redding, CA Redding, CA Full-time Full-time Estimated:
$60.
2K - $76.
2K a year Estimated:
$60.
2K - $76.
2K a year 5 days ago 5 days ago 5 days ago CURRENT VACANCY IS WITHIN THE BEHAVIORAL HEALTH & SOCIAL SERVICES BRANCH OF THE HEALTH AND HUMAN SERVICES AGENCY ORAL EXAM IS TENTATIVELY SCHEDULED FOR AUGUST 2023 SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS SEE SPECIAL REQUIREMENT SECTION REGARDING POSSESSION OF A VALID DRIVER'S LICENSE RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED FINAL FILING DATE:
AUGUST 09, 2023 AT 5:
00 PM SALARY INFORMATION Staff Services Analyst I:
$4,221 - $5,387 APPROXIMATE MONTHLY / $24.
35 - $31.
08 APPROXIMATE HOURLY Staff Services Analyst II:
$4,654 - $5,940 APPROXIMATE MONTHLY / $26.
85 - $34.
27 APPROXIMATE HOURLY Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases Please visit https:
//www.
shastacounty.
gov/personnel/page/labor-agreements-mous.
ABOUT SHASTA COUNTY Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere.
With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT Health and Human Services Agency The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents.
Established in 2006, the HHSA is organized into four branches:
Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services.
The HHSA promotes optimal health for all.
The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety.
This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA's services to be more responsive to the needs of the public.
Children's Services encompass the services that help ensure children are protected and safe.
This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives.
The branch also encompasses children's mental health and youth alcohol and drug services.
This branch also works with juvenile justice and education to coordinate services for clients.
Adult Services focuses on issues that affect people eighteen and older.
Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services.
This branch also provides Adult Protective Services to follow-up on elder abuse reports.
In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services.
The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship.
Mental Health Services Act administration is also housed in the Adult Services Branch.
ABOUT THE POSITION The Staff Services Analyst I/II classes are responsible for performing professional level analytical duties involving general administrative, staff development, fiscal, and/or program analytical work.
Incumbents gather, tabulate, analyze, and chart data; interview and consult with departmental officials, employees, and others to give and receive information; prepare reports and make recommendations on procedures, policies, and program/functional issues and alternatives; review and analyze proposed legislation and advise management on the potential impact; make decisions in financial, and other administrative systems of average to difficult complexity; prepare correspondence; and perform other related duties as assigned.
Incumbents do not supervise other professional staff but may supervise clerical and/or technical employees as an ancillary duty (not as the preponderant responsibility of the position).
DISTINGUISHING CHARACTERISTICS Staff Services Analyst I:
The Staff Services Analyst I is the entry level into the professional Staff Services series.
Incumbents work under close supervision.
Assignments are generally limited in scope and under the direction of a higher-level employee.
As experience is gained, the incumbent is granted more independence from supervision.
Most incumbents are expected to promote to the II level after one (1) year of satisfactory performance; however, positions limited to analytical duties of a more routine, repetitive nature will be permanently allocated to the Staff Services Analyst I level.
Staff Services Analyst II:
The Staff Services Analyst II is the journey level in the series.
Incumbents work under direction and are responsible for performing the full range of duties at the journey level and working independently.
At the Staff Services Analyst II level, assignment can be in any one the following options:
staff development, fiscal, or program analysis; or incumbents may be assigned to perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility.
For positions specifically assigned to a specialized option, specific minimum qualifications and recruitments are permitted.
IDEAL CANDIDATE The ideal candidate will have the ability to work collaboratively with every branch of Health and Human Services as well as external community partners.
The ideal candidate must work well in a team environment and be able to handle multiple projects with competing priorities effectively.
The ideal candidate will also have experience reading, researching, and interpreting complex information, rules, and regulations and have data analysis and evaluation experience; the ability to present findings in a manner that is understandable to a broad audience and be skilled at interacting with diverse groups with varied information needs and levels of understanding; and possess strong communication skills, including interpersonal communication and public speaking.
Experience with project management is preferred.
EXAMPLES OF ESSENTIAL DUTIES Duties may include but are not limited to the following.
Staff Services Analyst I:
For Staff Services Analyst I, duties are performed at the entry level:
Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section; reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance; compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes; serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memoranda of Understanding; conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems; makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions; analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions; may plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms; compiles materials; prepares analytical reports, manuals, and publications; prepares public relations materials (e.
g.
, brochures, informational materials, customer satisfaction surveys); provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment; evaluates effectiveness through performance measure development and monitoring activities, and recommends modifications; collaborates with County departments and agencies on cross-functional projects; coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information; establishes and maintains positive working relationships with co-workers, representatives of community organizations, state/local agencies and associations, internal management and staff, and the public by utilizing principles of effective customer service; reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department; investigates client complaints; maintains complaint-related documentation; plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions; may supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff; performs related duties as assigned.
Program Analysis Option (in addition to the general duties):
Plans, identifies, and analyzes program administration problems and develops solutions; reviews existing and proposed local, state, and federal legislation/regulations for impact on department activities; consults with department personnel; develops recommendations; and prepares proposed changes; performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses; extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, such as progress of Quality Improvement Plan.
Staff Services Analyst II:
For Staff Services Analyst II, duties are performed at the journey level:
Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section; reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance; compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes; serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memoranda of Understanding; conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems; makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions; analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions; may plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms; compiles materials; prepares analytical reports, manuals, and publications; prepares public relations materials (e.
g.
, brochures, informational materials, customer satisfaction surveys); provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment; evaluates effectiveness through performance measure development and monitoring activities, and recommends modifications; collaborates with County departments and agencies on cross-functional projects; coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information; establishes and maintains positive working relationships with co-workers, representatives of community organizations, state/local agencies and associations, internal management and staff, and the public by utilizing principles of effective customer service; reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department; investigates client complaints; maintains complaint-related documentation; plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions; may supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff; performs related duties as assigned.
Program Analysis Option (in addition to the general duties):
Plans, identifies, and analyzes program administration problems and develops solutions; reviews existing and proposed local, state, and federal legislation/regulations for impact on department activities; consults with department personnel; develops recommendations; and prepares proposed changes; performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses; extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, such as progress of Quality Improvement Plan.
TYPICAL QUALIFICATIONS Note:
The level and scope of the knowledge and abilities listed below are related to job duties as distinguished between the two levels in the Definition section.
Staff Services Analyst I:
Knowledge of:
Public and business administration principles and practices; methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures; general research practices, techniques, and terminology to conduct research for a department; a variety of computer software applications, including database, graphics/presentation, word processing and spreadsheet software; methods and techniques of report preparation; English language (i.
e.
, composition, spelling, grammar, and sentence structure); project management principles to ensure project activities are conducted in a fiscally responsible and timely manner; principles and practices of effective customer service; community needs and resources; principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork; principles and practices of the functional areas applicable to the assigned options; principles and practices of leadership and supervision.
Ability to:
Analyze a situation or problem accurately and objectively, including in stressful situations, to identify alternative solutions and determine an effective course of action; collect and analyze data and information in order to derive logical conclusions; formulate options and make recommendations based on data and information collected; analyze policies, procedures, and programs and make effective recommendations; make sound decisions and independent judgments within established guidelines; read, interpret, and apply a variety of information (e.
g.
, laws, policies, procedures, court cases, memoranda of understanding, ordinances, contract provisions, legislations, directives) in order to provide information and ensure compliance; analyze and interpret basic statistics; perform arithmetic calculations, including ratios and percentages; operate a computer to prepare results of analyses (i.
e.
, reports, tables, charts, and graphs) and perform operations (i.
e.
, conduct research on the internet; collect, input, and retrieve data and information); express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so that others will understand; make effective presentations and respond to questions from various groups, including boards, committees, and the public; compose business communications (e.
g.
, letters, memos, notices) and reports, policies, and procedures, in a clear, concise, organized, and accurate manner; identify problems and central issues; reason logically and critically; perform, analyze, and document research; research legislative issues and read and understand legislation; recommend and implement changes/improvements; develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state/local agencies and associations, supervisors, internal management staff, employee representatives and the public; effectively mediate and resolve conflicts between/with individuals; influence and persuade others to accept a particular viewpoint or to follow a particular course of action; work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups in person and by telephone, including situations where relations may be strained or confrontational; work independently and accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines; work as a team member by keeping communication open, offering support, sharing knowledge, and contributing to and/or leading team efforts; supervise clerical and/or technical employees, if required by the position; monitor, plan, direct, assign, and review the work of clerical and/or technical employees, if required by the position.
Program Analysis Option (in addition to general employment standards):
Knowledge of:
Theories, principles, goals, and objectives of public social services/child support services; State and federal laws and regulations related to public assistance programs; laws, rules, and regulations governing assigned program areas.
Ability to:
Apply program planning principles and techniques to problems and issues; build coalitions among groups with differing needs and objectives; plan and evaluate social service/child support programs.
These standards are typically attained with:
Graduation from an accredited four (4) year college or university with a bachelor's degree; OR Two (2) years (60 semester or 90 quarter) of college units; AND two (2) years of full time technical level experience involving general administrative, personnel, fiscal, staff development, or program work including the analysis, interpretation and implementation of complex rules and regulations.
Substitution:
Additional progressively responsible para-professional experience performing duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
Staff Services Analyst II:
Knowledge of:
Public and business administration principles and practices; methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures; general research practices, techniques, and terminology to conduct research for a department; a variety of computer software applications, including database, graphics/presentation, word processing and spreadsheet software; methods and techniques of report preparation; English language (i.
e.
, composition, spelling, grammar, and sentence structure); project management principles to ensure project activities are conducted in a fiscally responsible and timely manner; principles and practices of effective customer service; community needs and resources; principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork; principles and practices of the functional areas applicable to the assigned options; principles and practices of leadership and supervision.
Ability to:
Analyze a situation or problem accurately and objectively, including in stressful situations, to identify alternative solutions and determine an effective course of action; collect and analyze data and information in order to derive logical conclusions; formulate options and make recommendations based on data and information collected; analyze policies, procedures, and programs and make effective recommendations; make sound decisions and independent judgments within established guidelines; read, interpret, and apply a variety of information (e.
g.
, laws, policies, procedures, court cases, memoranda of understanding, ordinances, contract provisions, legislations, directives) in order to provide information and ensure compliance; analyze and interpret basic statistics; perform arithmetic calculations, including ratios and percentages; operate a computer to prepare results of analyses (i.
e.
, reports, tables, charts, and graphs) and perform operations (i.
e.
, conduct research on the internet; collect, input, and retrieve data and information); express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so that others will understand; make effective presentations and respond to questions from various groups, including boards, committees, and the public; compose business communications (e.
g.
, letters, memos, notices) and reports, policies, and procedures, in a clear, concise, organized, and accurate manner; identify problems and central issues; reason logically and critically; perform, analyze, and document research; research legislative issues and read and understand legislation; recommend and implement changes/improvements; develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state/local agencies and associations, supervisors, internal management staff, employee representatives and the public; effectively mediate and resolve conflicts between/with individuals; influence and persuade others to accept a particular viewpoint or to follow a particular course of action; work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups in person and by telephone, including situations where relations may be strained or confrontational; work independently and accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines; work as a team member by keeping communication open, offering support, sharing knowledge, and contributing to and/or leading team efforts; supervise clerical and/or technical employees, if required by the position; monitor, plan, direct, assign, and review the work of clerical and/or technical employees, if required by the position.
Program Analysis Option (in addition to general employment standards):
Knowledge of:
Theories, principles, goals, and objectives of public social services/child support services; State and federal laws and regulations related to public assistance programs; laws, rules, and regulations governing assigned program areas.
Ability to:
Apply program planning principles and techniques to problems and issues; build coalitions among groups with differing needs and objectives; plan and evaluate social service/child support programs.
These standards are typically attained with EITHER one (1) year of full-time experience comparable to a Staff Services Analyst I; OR graduation from an accredited college or university with a bachelor's degree; AND depending upon the option recruited for, one (1) year of full-time professional experience performing general administrative (may include personnel), fiscal, program, or staff development analytical work.
Substitution:
Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing, compiling, organizing and evaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
SPECIAL REQUIREMENT Some positions in this classification may require possession of a valid California driver's license.
Employees who drive on county business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the county.
Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
SUPPLEMENTAL QUESTIONS Responses to the following must be submitted with a completed application.
Describe your experience developing and implementing policies and procedures, and interpreting rules, regulations, and legislation.
If no experience, please type n/a.
Describe any experience that you may have in developing trainings and presenting those trainings to staff, including management and executive staff.
If you do not have experience, please type n/a.
Describe your experience gathering and analyzing data.
Provide a specific example of how you have gone about gathering data, how you analyzed it, and how you presented your results.
If no experience, please type n/a.
Describe any experience you have with creating and using databases.
Please include what software programs you have used, and for what type of projects.
If none, please type n/a.
Describe your experience with developing and/or monitoring contracts.
If no experience, please type n/a.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to ten (10) pounds.
Specific visions abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This position is a desk job with reading, talking, attending meetings, some driving, and the use of a computer.
OTHER CONSIDERATIONS All new employees are required to have their paycheck directly deposited to a bank account.
Some positions may require a valid California driver's license and acceptable driving record according to County policy.
Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints).
An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application.
Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position.
The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
Shasta County participates in E-Verify.
For more information visit https:
//www.
e-verify.
gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.
pdf (Download PDF reader).
If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California - General Employees in this classification are covered under the CalPERS retirement program.
Depending on the provisions of the California Public Employees' Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas:
(1) 2% at 55, (2) 2% at 60, or (3) 2% at 62.
An employee in this classification will also contribute up to 9.
5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws.
Please visit our employees benefit page at https:
//www.
shastacounty.
gov/personnel/page/employee-benefits for additional information regarding benefits and CalPERS coverage information.
The provisions in this flyer and on the County's website are for information purposes only.
To the extent the provisions of the flyer or the County's website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
APPLICATION AND SELECTION PROCEDURES Shasta County Personnel will accept applications and responses to the supplemental questions until 5:
00 p.
m.
, on August 09, 2023.
A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.
It is not acceptable to complete the application with statements such as, Refer to Resume and/or Cover Letter, or See Attached Resume and/or Cover Letter the employment application must be completed in its entirety prior to submission.
Incomplete applications will not be processed.
Closing date postmarks or faxes will NOT be accepted.
This recruitment will establish a list that may or may not be used by other departments.
Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination.
Meeting the announced requirements does not guarantee inclusion into the selection process.
Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit:
Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score.
To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.
) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at www.
ShastaCountyCareers.
com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities.
Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin.
Shasta County does not discriminate on the basis of disability.
If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Shasta County Personnel 1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515 NOTE:
Various bargaining units may have benefits that alter from this general summary.
This summary of benefits is not a binding document and is provided as a courtesy.
Refer to labor agreements (MOUs) for specific benefit information.
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES Holidays:
12 paid holidays (96 hours) per year.
Vacation:
10 working days a year during the first three years of service; 15 working days a year - 4 through 9 years of service; 17 working days a year - 10 through 15 years of service; 20 working days a year - 16 or more years of service.
Note - accrued vacation leave may not be used until after six months of employment.
For purposes of vacation accrual, a working day is no more than 8 hours.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual.
Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave.
Unused sick leave may be converted to PERS service credit upon retirement.
Note - accrued sick leave may not be used until after three months of employment.
Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.
Bereavement:
Maximum of 24 hours for each non-concurrent death in the immediate family.
Health Plan:
Shasta County contracts with PERS for medical insurance and has an alternative Blue Cross plan.
Employees in the Teamsters bargaining unit are insured through a Teamsters Trust plan.
Depending on the plan selected, the County pays most, or all, of the employee premium, and contributes a portion of the dependent premium.
Contributions are made for a portion of a retiree's insurance premium.
Dental Plan:
The County pays a portion of the employee's and dependents' premium for dental insurance.
The employee pays the full premium during the first six months of coverage.
Vision Plan:
The County pays the employee premium and employees may enroll dependents at their own expense.
Life Insurance:
The County pays the premium for life insurance for most employees.
The amount of coverage varies by bargaining unit.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.
Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit.
Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit.
Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62.
Please review the specific MOU for stipulated retirement formulas.
Employees pay 7.
75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
Miscellaneous:
Deferred Compensation plans available through specified companies.
IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
Optional insurance products are available.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice.
Shasta County Personnel 1450 Court Street, Room 348 Redding, CA 96001-1676 (530) 225-5515 Comments, please email:
email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
$60.
2K - $76.
2K a year Estimated:
$60.
2K - $76.
2K a year 5 days ago 5 days ago 5 days ago CURRENT VACANCY IS WITHIN THE BEHAVIORAL HEALTH & SOCIAL SERVICES BRANCH OF THE HEALTH AND HUMAN SERVICES AGENCY ORAL EXAM IS TENTATIVELY SCHEDULED FOR AUGUST 2023 SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS SEE SPECIAL REQUIREMENT SECTION REGARDING POSSESSION OF A VALID DRIVER'S LICENSE RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED FINAL FILING DATE:
AUGUST 09, 2023 AT 5:
00 PM SALARY INFORMATION Staff Services Analyst I:
$4,221 - $5,387 APPROXIMATE MONTHLY / $24.
35 - $31.
08 APPROXIMATE HOURLY Staff Services Analyst II:
$4,654 - $5,940 APPROXIMATE MONTHLY / $26.
85 - $34.
27 APPROXIMATE HOURLY Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases Please visit https:
//www.
shastacounty.
gov/personnel/page/labor-agreements-mous.
ABOUT SHASTA COUNTY Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere.
With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT Health and Human Services Agency The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents.
Established in 2006, the HHSA is organized into four branches:
Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services.
The HHSA promotes optimal health for all.
The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety.
This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA's services to be more responsive to the needs of the public.
Children's Services encompass the services that help ensure children are protected and safe.
This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives.
The branch also encompasses children's mental health and youth alcohol and drug services.
This branch also works with juvenile justice and education to coordinate services for clients.
Adult Services focuses on issues that affect people eighteen and older.
Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services.
This branch also provides Adult Protective Services to follow-up on elder abuse reports.
In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services.
The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship.
Mental Health Services Act administration is also housed in the Adult Services Branch.
ABOUT THE POSITION The Staff Services Analyst I/II classes are responsible for performing professional level analytical duties involving general administrative, staff development, fiscal, and/or program analytical work.
Incumbents gather, tabulate, analyze, and chart data; interview and consult with departmental officials, employees, and others to give and receive information; prepare reports and make recommendations on procedures, policies, and program/functional issues and alternatives; review and analyze proposed legislation and advise management on the potential impact; make decisions in financial, and other administrative systems of average to difficult complexity; prepare correspondence; and perform other related duties as assigned.
Incumbents do not supervise other professional staff but may supervise clerical and/or technical employees as an ancillary duty (not as the preponderant responsibility of the position).
DISTINGUISHING CHARACTERISTICS Staff Services Analyst I:
The Staff Services Analyst I is the entry level into the professional Staff Services series.
Incumbents work under close supervision.
Assignments are generally limited in scope and under the direction of a higher-level employee.
As experience is gained, the incumbent is granted more independence from supervision.
Most incumbents are expected to promote to the II level after one (1) year of satisfactory performance; however, positions limited to analytical duties of a more routine, repetitive nature will be permanently allocated to the Staff Services Analyst I level.
Staff Services Analyst II:
The Staff Services Analyst II is the journey level in the series.
Incumbents work under direction and are responsible for performing the full range of duties at the journey level and working independently.
At the Staff Services Analyst II level, assignment can be in any one the following options:
staff development, fiscal, or program analysis; or incumbents may be assigned to perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility.
For positions specifically assigned to a specialized option, specific minimum qualifications and recruitments are permitted.
IDEAL CANDIDATE The ideal candidate will have the ability to work collaboratively with every branch of Health and Human Services as well as external community partners.
The ideal candidate must work well in a team environment and be able to handle multiple projects with competing priorities effectively.
The ideal candidate will also have experience reading, researching, and interpreting complex information, rules, and regulations and have data analysis and evaluation experience; the ability to present findings in a manner that is understandable to a broad audience and be skilled at interacting with diverse groups with varied information needs and levels of understanding; and possess strong communication skills, including interpersonal communication and public speaking.
Experience with project management is preferred.
EXAMPLES OF ESSENTIAL DUTIES Duties may include but are not limited to the following.
Staff Services Analyst I:
For Staff Services Analyst I, duties are performed at the entry level:
Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section; reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance; compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes; serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memoranda of Understanding; conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems; makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions; analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions; may plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms; compiles materials; prepares analytical reports, manuals, and publications; prepares public relations materials (e.
g.
, brochures, informational materials, customer satisfaction surveys); provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment; evaluates effectiveness through performance measure development and monitoring activities, and recommends modifications; collaborates with County departments and agencies on cross-functional projects; coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information; establishes and maintains positive working relationships with co-workers, representatives of community organizations, state/local agencies and associations, internal management and staff, and the public by utilizing principles of effective customer service; reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department; investigates client complaints; maintains complaint-related documentation; plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions; may supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff; performs related duties as assigned.
Program Analysis Option (in addition to the general duties):
Plans, identifies, and analyzes program administration problems and develops solutions; reviews existing and proposed local, state, and federal legislation/regulations for impact on department activities; consults with department personnel; develops recommendations; and prepares proposed changes; performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses; extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, such as progress of Quality Improvement Plan.
Staff Services Analyst II:
For Staff Services Analyst II, duties are performed at the journey level:
Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section; reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance; compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes; serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memoranda of Understanding; conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems; makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions; analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions; may plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms; compiles materials; prepares analytical reports, manuals, and publications; prepares public relations materials (e.
g.
, brochures, informational materials, customer satisfaction surveys); provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment; evaluates effectiveness through performance measure development and monitoring activities, and recommends modifications; collaborates with County departments and agencies on cross-functional projects; coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information; establishes and maintains positive working relationships with co-workers, representatives of community organizations, state/local agencies and associations, internal management and staff, and the public by utilizing principles of effective customer service; reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department; investigates client complaints; maintains complaint-related documentation; plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions; may supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff; performs related duties as assigned.
Program Analysis Option (in addition to the general duties):
Plans, identifies, and analyzes program administration problems and develops solutions; reviews existing and proposed local, state, and federal legislation/regulations for impact on department activities; consults with department personnel; develops recommendations; and prepares proposed changes; performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses; extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, such as progress of Quality Improvement Plan.
TYPICAL QUALIFICATIONS Note:
The level and scope of the knowledge and abilities listed below are related to job duties as distinguished between the two levels in the Definition section.
Staff Services Analyst I:
Knowledge of:
Public and business administration principles and practices; methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures; general research practices, techniques, and terminology to conduct research for a department; a variety of computer software applications, including database, graphics/presentation, word processing and spreadsheet software; methods and techniques of report preparation; English language (i.
e.
, composition, spelling, grammar, and sentence structure); project management principles to ensure project activities are conducted in a fiscally responsible and timely manner; principles and practices of effective customer service; community needs and resources; principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork; principles and practices of the functional areas applicable to the assigned options; principles and practices of leadership and supervision.
Ability to:
Analyze a situation or problem accurately and objectively, including in stressful situations, to identify alternative solutions and determine an effective course of action; collect and analyze data and information in order to derive logical conclusions; formulate options and make recommendations based on data and information collected; analyze policies, procedures, and programs and make effective recommendations; make sound decisions and independent judgments within established guidelines; read, interpret, and apply a variety of information (e.
g.
, laws, policies, procedures, court cases, memoranda of understanding, ordinances, contract provisions, legislations, directives) in order to provide information and ensure compliance; analyze and interpret basic statistics; perform arithmetic calculations, including ratios and percentages; operate a computer to prepare results of analyses (i.
e.
, reports, tables, charts, and graphs) and perform operations (i.
e.
, conduct research on the internet; collect, input, and retrieve data and information); express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so that others will understand; make effective presentations and respond to questions from various groups, including boards, committees, and the public; compose business communications (e.
g.
, letters, memos, notices) and reports, policies, and procedures, in a clear, concise, organized, and accurate manner; identify problems and central issues; reason logically and critically; perform, analyze, and document research; research legislative issues and read and understand legislation; recommend and implement changes/improvements; develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state/local agencies and associations, supervisors, internal management staff, employee representatives and the public; effectively mediate and resolve conflicts between/with individuals; influence and persuade others to accept a particular viewpoint or to follow a particular course of action; work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups in person and by telephone, including situations where relations may be strained or confrontational; work independently and accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines; work as a team member by keeping communication open, offering support, sharing knowledge, and contributing to and/or leading team efforts; supervise clerical and/or technical employees, if required by the position; monitor, plan, direct, assign, and review the work of clerical and/or technical employees, if required by the position.
Program Analysis Option (in addition to general employment standards):
Knowledge of:
Theories, principles, goals, and objectives of public social services/child support services; State and federal laws and regulations related to public assistance programs; laws, rules, and regulations governing assigned program areas.
Ability to:
Apply program planning principles and techniques to problems and issues; build coalitions among groups with differing needs and objectives; plan and evaluate social service/child support programs.
These standards are typically attained with:
Graduation from an accredited four (4) year college or university with a bachelor's degree; OR Two (2) years (60 semester or 90 quarter) of college units; AND two (2) years of full time technical level experience involving general administrative, personnel, fiscal, staff development, or program work including the analysis, interpretation and implementation of complex rules and regulations.
Substitution:
Additional progressively responsible para-professional experience performing duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
Staff Services Analyst II:
Knowledge of:
Public and business administration principles and practices; methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures; general research practices, techniques, and terminology to conduct research for a department; a variety of computer software applications, including database, graphics/presentation, word processing and spreadsheet software; methods and techniques of report preparation; English language (i.
e.
, composition, spelling, grammar, and sentence structure); project management principles to ensure project activities are conducted in a fiscally responsible and timely manner; principles and practices of effective customer service; community needs and resources; principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork; principles and practices of the functional areas applicable to the assigned options; principles and practices of leadership and supervision.
Ability to:
Analyze a situation or problem accurately and objectively, including in stressful situations, to identify alternative solutions and determine an effective course of action; collect and analyze data and information in order to derive logical conclusions; formulate options and make recommendations based on data and information collected; analyze policies, procedures, and programs and make effective recommendations; make sound decisions and independent judgments within established guidelines; read, interpret, and apply a variety of information (e.
g.
, laws, policies, procedures, court cases, memoranda of understanding, ordinances, contract provisions, legislations, directives) in order to provide information and ensure compliance; analyze and interpret basic statistics; perform arithmetic calculations, including ratios and percentages; operate a computer to prepare results of analyses (i.
e.
, reports, tables, charts, and graphs) and perform operations (i.
e.
, conduct research on the internet; collect, input, and retrieve data and information); express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so that others will understand; make effective presentations and respond to questions from various groups, including boards, committees, and the public; compose business communications (e.
g.
, letters, memos, notices) and reports, policies, and procedures, in a clear, concise, organized, and accurate manner; identify problems and central issues; reason logically and critically; perform, analyze, and document research; research legislative issues and read and understand legislation; recommend and implement changes/improvements; develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state/local agencies and associations, supervisors, internal management staff, employee representatives and the public; effectively mediate and resolve conflicts between/with individuals; influence and persuade others to accept a particular viewpoint or to follow a particular course of action; work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups in person and by telephone, including situations where relations may be strained or confrontational; work independently and accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines; work as a team member by keeping communication open, offering support, sharing knowledge, and contributing to and/or leading team efforts; supervise clerical and/or technical employees, if required by the position; monitor, plan, direct, assign, and review the work of clerical and/or technical employees, if required by the position.
Program Analysis Option (in addition to general employment standards):
Knowledge of:
Theories, principles, goals, and objectives of public social services/child support services; State and federal laws and regulations related to public assistance programs; laws, rules, and regulations governing assigned program areas.
Ability to:
Apply program planning principles and techniques to problems and issues; build coalitions among groups with differing needs and objectives; plan and evaluate social service/child support programs.
These standards are typically attained with EITHER one (1) year of full-time experience comparable to a Staff Services Analyst I; OR graduation from an accredited college or university with a bachelor's degree; AND depending upon the option recruited for, one (1) year of full-time professional experience performing general administrative (may include personnel), fiscal, program, or staff development analytical work.
Substitution:
Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing, compiling, organizing and evaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
SPECIAL REQUIREMENT Some positions in this classification may require possession of a valid California driver's license.
Employees who drive on county business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the county.
Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
SUPPLEMENTAL QUESTIONS Responses to the following must be submitted with a completed application.
Describe your experience developing and implementing policies and procedures, and interpreting rules, regulations, and legislation.
If no experience, please type n/a.
Describe any experience that you may have in developing trainings and presenting those trainings to staff, including management and executive staff.
If you do not have experience, please type n/a.
Describe your experience gathering and analyzing data.
Provide a specific example of how you have gone about gathering data, how you analyzed it, and how you presented your results.
If no experience, please type n/a.
Describe any experience you have with creating and using databases.
Please include what software programs you have used, and for what type of projects.
If none, please type n/a.
Describe your experience with developing and/or monitoring contracts.
If no experience, please type n/a.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to ten (10) pounds.
Specific visions abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This position is a desk job with reading, talking, attending meetings, some driving, and the use of a computer.
OTHER CONSIDERATIONS All new employees are required to have their paycheck directly deposited to a bank account.
Some positions may require a valid California driver's license and acceptable driving record according to County policy.
Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints).
An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application.
Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position.
The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
Shasta County participates in E-Verify.
For more information visit https:
//www.
e-verify.
gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.
pdf (Download PDF reader).
If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California - General Employees in this classification are covered under the CalPERS retirement program.
Depending on the provisions of the California Public Employees' Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas:
(1) 2% at 55, (2) 2% at 60, or (3) 2% at 62.
An employee in this classification will also contribute up to 9.
5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws.
Please visit our employees benefit page at https:
//www.
shastacounty.
gov/personnel/page/employee-benefits for additional information regarding benefits and CalPERS coverage information.
The provisions in this flyer and on the County's website are for information purposes only.
To the extent the provisions of the flyer or the County's website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
APPLICATION AND SELECTION PROCEDURES Shasta County Personnel will accept applications and responses to the supplemental questions until 5:
00 p.
m.
, on August 09, 2023.
A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.
It is not acceptable to complete the application with statements such as, Refer to Resume and/or Cover Letter, or See Attached Resume and/or Cover Letter the employment application must be completed in its entirety prior to submission.
Incomplete applications will not be processed.
Closing date postmarks or faxes will NOT be accepted.
This recruitment will establish a list that may or may not be used by other departments.
Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination.
Meeting the announced requirements does not guarantee inclusion into the selection process.
Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit:
Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score.
To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.
) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at www.
ShastaCountyCareers.
com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities.
Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin.
Shasta County does not discriminate on the basis of disability.
If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Shasta County Personnel 1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515 NOTE:
Various bargaining units may have benefits that alter from this general summary.
This summary of benefits is not a binding document and is provided as a courtesy.
Refer to labor agreements (MOUs) for specific benefit information.
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES Holidays:
12 paid holidays (96 hours) per year.
Vacation:
10 working days a year during the first three years of service; 15 working days a year - 4 through 9 years of service; 17 working days a year - 10 through 15 years of service; 20 working days a year - 16 or more years of service.
Note - accrued vacation leave may not be used until after six months of employment.
For purposes of vacation accrual, a working day is no more than 8 hours.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual.
Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave.
Unused sick leave may be converted to PERS service credit upon retirement.
Note - accrued sick leave may not be used until after three months of employment.
Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.
Bereavement:
Maximum of 24 hours for each non-concurrent death in the immediate family.
Health Plan:
Shasta County contracts with PERS for medical insurance and has an alternative Blue Cross plan.
Employees in the Teamsters bargaining unit are insured through a Teamsters Trust plan.
Depending on the plan selected, the County pays most, or all, of the employee premium, and contributes a portion of the dependent premium.
Contributions are made for a portion of a retiree's insurance premium.
Dental Plan:
The County pays a portion of the employee's and dependents' premium for dental insurance.
The employee pays the full premium during the first six months of coverage.
Vision Plan:
The County pays the employee premium and employees may enroll dependents at their own expense.
Life Insurance:
The County pays the premium for life insurance for most employees.
The amount of coverage varies by bargaining unit.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.
Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit.
Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit.
Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62.
Please review the specific MOU for stipulated retirement formulas.
Employees pay 7.
75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
Miscellaneous:
Deferred Compensation plans available through specified companies.
IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
Optional insurance products are available.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice.
Shasta County Personnel 1450 Court Street, Room 348 Redding, CA 96001-1676 (530) 225-5515 Comments, please email:
email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
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